Hayaat Hospital, Prayagraj , Uttar Pradesh
Background
SafeCare Is supporting the Manyata program In India which Is focused on improving quality of care for Maternal and Newborn health In Private sector. Within Manyata, SafeCare works together with the Centre for Skill Enhancement (CSE) to train the facilities on digital quality improvement journey.
Hayaat Hospital is a 10 bedded hospital which offers obstetrics & gynecology and ENT Services located in Prayagraj, Uttar Pradesh. The focus of this facility in their quality improvement is Maternal & Child health.
How SafeCare helped
Together with CSE KMC and SafeCare the hospital embarked on a digital quality improvement journey, starting with a quality score of 3/16. Thanks to the digital help from the quality platform and trainings, the facility has drastically improved the quality of care delivered. The hospital administrator played a pivotal role in driving improvements, allocating tasks among the staff allowed for seamless and efficient implementation.
Tangible results
- Achieved highest level In Manyata program 16/16
- Improved patient experience and services
- Improved staff confidence in managing maternal care complications
Future focus
To improve maternal health care and patient satisfaction Hayaat Hospital is collaborating with CSE KMC to achieve clinical excellence. Because quality is a journey, they will continue working on quality with the quality platform to further strengthen and make improvements around the facility.